We want to be open and straightforward about how we work. Everything you need to know is gathered here. Reading this first helps us serve you quickly and efficiently.
All current information on tours, itineraries, prices and conditions is published on our website and in pinned posts on our Telegram channel. We update this regularly, so the site always shows current prices and schedules.
In private messages we are happy to help you choose the right tour, answer specific questions, and assist with your decision. However, we don't run extended open-ended consultations without a genuine intention to book - that takes time away from travellers who are already ready to go.
Booking with SunTrip Egypt secures your place on a tour with no prepayment required. It's not just a note on a list - you receive full support: we confirm all the details, clarify your pick-up location and time, and answer any questions as you prepare for the trip.
After booking you receive a full briefing on the itinerary: what to see first, what to bring, what to look out for. We don't share this in general chat because it's part of the service you receive when you book.
We work as personal travel managers, not an information hotline. That means tour selection tailored to your interests and individual recommendations are part of the service you receive when you book. We don't provide detailed personal recommendations without a booking in place.
Our team works most effectively with guests who have already chosen a tour or are deciding between a couple of options. If you're just starting to explore Egypt and want to understand what's worth seeing, the best starting point is browsing our website with its full tour descriptions.
We respect your time and ours. Our aim is to get from your first message to a confirmed booking in as little time as possible.
Payment is always made on the day of the tour. No prepayment, no deposits. We accept US dollars, euros, British pounds, and Egyptian pounds. Cancellation or rescheduling is possible before the tour starts - just message your manager in advance.
Choose a tour on our website, then message us on Telegram with the tour name and your preferred date. Our manager will reply within 3-5 minutes and confirm your booking. Simple as that.
Send us the tour name and your preferred date. We'll reply in 3-5 minutes.
✈️ Message our team